FAQ

Frequently Asked Questions

Can you accept custom small - order quantities?

Yes. Our minimum order quantity (MOQ) is 500 pieces per color and design. Before you place an order, we will make a sample for you to check first.

Can you make the color as we need?

Yes, you can choose the color you require. Please provide us with the PMS (Pantone Matching System) color number. {% if 'quantity is small' %} We can provide a fabric color card for your selection. {% else %} We can custom - make the fabric according to the Pantone color you need. {% endif %}

Can the size be made as per our requirement?

Yes, we can create reasonable sizes for you. Additionally, for customers in Europe, the USA, and Asia, we have corresponding size tables available for you to choose from.

How about the logo?

You only need to provide a clear logo image. We support various logo customization methods, such as embroidery, printing, embossing, metal stamping, and woven labels, among others.

Can you help with design?

Yes, we have our own in - house designers. You can share your logo and ideas with us, and we will assist with the design work. We will provide several designs for your reference.

How can I get a sample?

{% if 'you have existing samples' %} You can send them to us, and we will produce or adjust them directly at a one - to - one scale. {% else %} If you have a design drawing, our pattern - making masters will make a paperboard according to the drawing and produce a prototype sample. {% endif %}

What are your shipping methods?

We offer shipping via DHL, FedEx, UPS, TNT, by sea, by air, or as per your specific requirements.

How do I pay?

The most common payment methods we use are T/T (Telegraphic Transfer) and Trade Assurance.